Allied auto insurance claims

When you’ve got car insurance from Allied, we take the hassle out of auto insurance claims. Because no two claims are alike, we’ve set up specialized claims teams that can help you get back on the road.

After you notify us of a claim, you’ll choose how you want to have your damage assessed. Our claims associates will take it from there.

Allied Vehicle Repair Network

If you choose to get your car repaired by an Allied Vehicle Repair Network, a scheduler from the shop will contact you to make an appointment. When you bring in your car, a technician will inspect the damage with you and give you a cost estimate. After the inspection, an Allied Claims Associate will contact you to explain how you can stay informed throughout the repair process and provide you with our service guarantee.

Drive-in claims

If you decide to have your car inspected at one of our drive-in claims centers, a claims associate will appraise your vehicle damage on the spot in about 45 minutes. The associate will give you a written estimate to cover the repairs and work with the shop of your choice if there’s additional damage found during the repair process. If you have rental car coverage, your Allied claims associate will also help you get a rental car.

Other services may include:

Emergency clean-up service

In the event your car is damaged by water, fire or smoke, we provide contacts for the nearest restoration facility.

Repair shop referral

We will provide you with the name and address of the nearest Allied-approved repair shop, and it’s the only estimate you’ll need. Only shops that meet our stringent guidelines qualify to become one of our shops. We’re so confident in the services these shops provide that we’ll guarantee their work.

Vehicle rental assistance

If your vehicle becomes not drivable because of a covered loss, we can refer you to a national locator service that can find the nearest rental location.

Towing and temporary repairs

To help get you on your way, our customer service representatives can authorize temporary repairs or towing of your disabled vehicle.

Glass replacement

As part of Allied’s glass service program, we’ve teamed with Safelite Solutions to provide fast, reliable auto glass repair or replacement. When you report a glass claim, you’ll speak directly to an auto glass claims specialist who can help you arrange an appointment convenient for you – whether that be at your home, office or other approved location.